Harness the energy of generative AI for supercharged
self-provider, faster resolutions, and proactive insights to enhance
productivity.
Meet Freddy AI, the customer service powerhouse
Capable, insightful, and happy to talk, Freddy AI is the
real deal. Now with generative AI for next-stage consumer and agent reports.
Resolve more queries extra quick with powerful self-provider
automation
Help customers solve troubles on their personal—each time
they like, within the channels they opt for—with intelligent automatic
Freshbots. With Freddy Self Service, you may deflect greater queries and free
up agent time even as turning in personalised reviews at scale.
How to get commenced with generative AI
Separate AI hype from AI truth. Our new playbook provides
sensible insights to help you leverage generative AI to enhance your customer
support feature, along with use instances, in which to begin, and how to
maximize profits.
Our customers say the nicest matters
Customers are happy to peer their question in the chatbot,
as it offers them immediately confidence that their difficulty can and could be
solved thru self-provider.
Agents are able to shift recognition from unresponsive
customers to folks who need extra immediately interest with the aid of
automobile-resolving conversations. This has made our agents extra efficient,
leading to better first-touch resolutions for our clients.
Rubber, meet road
Explore how AI is transforming customer service
Generative AI and the destiny of customer support
Freshworks Senior VP of Customer Experience Murali Krishnan
decodes the future of customer service powered by using generative AI.
Freshworks beta customers rework CX with Freddy AI
A choose organization participated in our generative
AI-powered beta launch. Results? Faster service, higher performance read more :- bizautomotive
Know your client engagement maturity
Take this short evaluation by way of Forrester to identify
gaps to your CX approach and get tailored pointers for development.
How generative AI improves customer service
Read Gartner® studies on a way to perceive and adopt
generative AI use instances in customer service to drive most fee.
The electricity of generative AI in enterprise software
Freshworks Chief Architect Ramesh Parthasarathy explains how
AI is transforming customer support for dealers and clients.
AI for customer service that everyone can use
Transform customer service with the energy of generative AI,
beginning now. Experience our smooth-to-use, clean-to-implement AI-driven
customer service answerread more :- bizautomotive
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